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For healthcare providers and practice managers, our free audit / consultation request form is the simplest way to connect with our team. Whether you have questions about our services, need clarification on specific offerings, or would like to explore customized solutions for your practice. Please complete the form below, and our team will review your inquiry and contact you to schedule a consultation. Please feel free to share any inquiries, concerns, or details you would like us to review—nothing is too small or too complex. Once submitted, our specialist team will come back to you and schedule a dedicated consultation at your convenience. We are committed to supporting you, addressing your questions with clarity, and ensuring you feel fully informed and confident moving forward.

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(607) 225 5002

30 Days Free Revenue Audit

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Virtual Medical Billing Department hero image

Virtual Medical Billing Department

Billing Team Support
Client-Specific SOPs
Transparent Reporting

Hiring and training an internal billing team can be expensive and stressful. CareMedox gives practices flexible medical billing support that can function like a remote billing department, handling full RCM or selected billing tasks based on your practice needs.

Full or
Selected RCM
Client
SOPs
Weekly/Monthly
Reports

Why a Virtual Billing Department Helps

Staffing Is Difficult

Practices may not have time to hire, train, and manage billing staff for every RCM task.

Processes Need Consistency

A billing department needs clear SOPs for charge entry, claims, denials, AR, posting, and reporting.

Revenue Needs Active Attention

Claims, denials, and AR require consistent follow-up to protect cash flow.

Management Needs Transparency

Providers and managers need reports that show what was done and what still needs attention.

Security and BAA Matter

CareMedox supports client relationships with BAA agreements and HIPAA-conscious workflows.

Virtual Billing Department Services

CareMedox can support full revenue cycle management or selected billing functions based on your practice workflow.

01

Client-Specific Billing SOPs

We build or follow SOPs customized for each client’s specialty, payer mix, software, and workflow.

  • Charge entry SOPs
  • Claim submission SOPs
  • Denial workflows
  • AR follow-up rules
02

Charge Entry & Claims Support

We support charge entry, claim creation, claim submission, and clearinghouse rejection review.

  • Charge entry
  • Claim submission
  • Rejection handling
  • Corrected claims
03

Denial Management

We review denial reasons, support correction workflows, and prepare denial trend reports.

  • Denial categorization
  • Corrected claim support
  • Appeal support preparation
  • Prevention feedback
04

AR Follow-Up

We work unpaid claims, payer follow-up, claim status checks, and aging reports.

  • 60/90-day focus
  • Payer calls/portals
  • Claim notes
  • AR summaries
05

Payment Posting Support

We support ERA/EOB posting, patient payments, denials, adjustments, and underpayment flags.

  • ERA/EOB posting
  • Adjustment review
  • Denial posting
  • Posting summaries
06

Reporting & Communication

We provide weekly, monthly, audit, and custom reporting depending on practice needs.

  • Weekly activity report
  • Monthly RCM summary
  • Problem claims report
  • Custom reports

How Virtual Billing Support Works

Practice Workflow Review

We review your specialty, billing needs, software, current pain points, and preferred scope.

1

SOP & Access Setup

We create client-specific SOPs and set up approved system access and secure workflows.

2

Task Assignment

CareMedox handles full RCM or selected tasks such as AR, denials, posting, or eligibility.

3

Reporting & Review

We provide reports and updates so the practice can track activity and issues.

4

Ongoing Optimization

We adjust workflows as payer rules, practice volume, and service needs change.

5

What Your Practice Gains

Billing support without building every role in-house.

Client-specific SOPs and consistent workflows.

Support for claims, denials, AR, posting, and reporting.

Clear weekly, monthly, and custom reporting.

BAA-supported client relationship and HIPAA-conscious processes.

Flexible support for full RCM or selected RCM parts.

Virtual Billing Department FAQs

CareMedox can support full RCM or selected RCM parts based on client preference. The goal is flexible billing support that fits your practice workflow.

Yes. Practices can keep selected tasks internally while CareMedox supports AR, denials, posting, eligibility, credentialing, or other billing functions.

Yes. CareMedox creates or follows client-specific SOPs so billing tasks are handled according to the practice’s workflow.

Yes. CareMedox can provide weekly, monthly, audit, and custom reports based on the client’s needs.

Get Billing Support Without Adding More Stress

If your practice needs reliable billing help but does not want to build a large internal team, CareMedox can support full RCM or selected billing workflows with clear reporting.